Oct 9, 2021 6:25 AM in response to SpWargo. provided; every potential issue may involve several factors not detailed in the conversations I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. User profile for user: Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. 1 Home Entertainment Tech Resource. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. A number of Apple TV app and set-top box users are reporting a curious issue in which some content, including purchased and rented shows, play without audio. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. Here's how they stack up versus the M1 Max and M1 Pro models. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. SpWargo, call This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. That said, we will be back with more details as and when new information becomes available so stay tuned. Oct 8, 2021 11:23 PM in response to Ali_E1. This site contains user submitted content, comments and opinions and is for informational purposes AppleInsider may earn an affiliate commission on purchases made through links on our site. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Complete mess. Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. I now have a denon x3700h, to also play ATMOS content as I have those speakers. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Hyper's new hub aims to be just what you need. May 8, 2021 8:56 AM in response to DougCG. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. LG is known for lag/sync issues especially with Dolby audio and 24Hz, it depends on the hardware if your affected or not. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. Using the Wireless Sync tool doesnt help, and even seems to increase the delay between HomePod and TV. Oct 9, 2021 4:52 AM in response to Ccastle84. This problem has been present for months but has gotten significantly worse recently. Want to know more about us? The video signal is processed by. frame matching etc. However, Apple TV set-top owners have suffered similar problems in third-party apps. The Plex audio sync problems has happened before with the Ultra. omissions and conduct of any third parties in connection with or related to your use of the site. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Experiencing same issue with all live services. Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. Darryl0289, User profile for user: But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) Reboot the wifi router as well. Any idea what the problem might be. YouTube TV audio is out of sync with video. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? If I convert the file to a massive mov it will properly play. To Restart them, from the Home App in HomePod settings - choose Reset - then Restart, Apr 28, 2021 10:10 AM in response to Vancouver22. Apple may provide or recommend responses as a possible solution based on the information Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. Please fix this apple! User profile for user: provided; every potential issue may involve several factors not detailed in the conversations The HomePods may have updated also, if you had them enabled to automatically update. I'm about ready to sell this thing and buy Apple TV. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. First, make sure youre running the latest tvOS version on your Apple TV. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. Please help! Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. Looks like no ones replied in a while. The issues occur with all streaming services but seem to . There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. If you love AppleInsider and want to support independent publications, please consider a small donation. I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. Here's how the Galaxy S23 compares against the iPhone 14 Pro. 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. This happens on all devices. Although it must be noted that no official ETA has been shared for the time being. When the test is complete, click Done on your Apple TV or iPhone. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. Notably, some Nvidia Shield TV users are also facing this issue. At any time, you can reset and repeat the Wireless Audio Sync test. May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. frame matching etc. An artist who likes to sing and play the guitar. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). I have tried changing TVs, HDMI cables, streaming apps, audio source, etc. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. Same for me! Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. Both devices must be on the same home network and signed into the same Apple ID. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. wouterdam, User profile for user: sync is much better when using airplay but still not 100% perfect. If anything changes, we'll update this post. Delighted to have just upgraded my home cinema after about 14 years. In a 30 min show I'll have to do this 3-5 times. - YouTube Community Skip to main content YouTube Help Sign in Google Help Help. A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Here's why, iPhone 14 or not, this keychain accessory can use satellites to help save your life, Apple is planning on bringing ads to Apple TV Plus, here's the proof, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. Under Audio Return Channel, select Play Television Audio. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. Play audio in Dolby Atmos or surround sound on your Apple TV - Apple Support, Aug 13, 2021 9:15 PM in response to Ali_E1. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Cookie Notice If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. New York, A forum where Apple customers help each other with their products. Some viewers also experience choppy audio and video during playback on the app. This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. Before 14.5, the wireless sync tool did a great job, now it doesnt. I am available to assist in any troubleshooting. I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. 2 Kudos Reply All Topics Previous Topic Next Topic 8 REPLIES jpicco I have to add +250 to 300ms to have the sound properly adjusted. iMore is part of Future US Inc, an international media group and leading digital publisher. I have the same issues on almost all my streaming apps recently. Samsung has released its answer to the iPhone 14 Pro and other smartphones. Oct 8, 2021 6:36 PM in response to Ccastle84. I updated my HomePods and AppleTV HD to 14.2. (I've tried disabling this, but no change in the sync issues). Head here. Bigus_Phillus, User profile for user: Especially the audio in movies dropping out. Some TVs have an audio sync delay option in the tv settings. Source. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. Very frustrating. Oct 3, 2021 11:40 AM in response to aigars16. Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. Also a photographer when in the mood. provided; every potential issue may involve several factors not detailed in the conversations This site contains user submitted content, comments and opinions and is for informational purposes However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. Some claim that they were able to play videos without any audio sync issues on the Infuse client. Refunds. Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? Apple TV 4K, Please help. Thank you again, I misunderstood the status of the signal. The service also helps one organize media from personal collections and online services. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. To fix audio and video sync issues on Apple TV, install the latest tvOS updates. Robs1978, User profile for user: It is getting really frustrating. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. All on 14.5, after resetting a couple of times. Apple drops full trailer for 'Ted Lasso' season 3, Apple TV+'s 'The Boy, the Mole, the Fox and the Horse' wins four Annie awards, iPhone 14 Pro vs Samsung Galaxy S23 Ultra - compared, 14-inch MacBook Pro vs Galaxy Book 3 Pro 14 - compared, Samsung Galaxy S23 vs iPhone 14 Pro - compared, M2 Pro 14-inch MacBook Pro vs M2 13-inch MacBook Pro, 2023 16-inch MacBook Pro vs 2021 MacBook Pro - compared, 16-inch MacBook Pro with M2 Max review: Newfound performance, in same great design, HyperDrive Thunderbolt 3 Mobile Dock review: Convenient port expansion for MacBook Pro, Hyper Thunderbolt 4 Power Hub review: Fast connectivity for demanding users, tinyRigs Leather oriGrid review: Organize while mobile. NY 10036. Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. My device is set to auto update and is current. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. Not sure if you reset the Apple TV or HomePods or both? What can I do? Buy, install, and forget about it. You will receive a verification email shortly. This thread leaves me to believe its not just my tv. There are some shows that appear to be doing this when theyre not, if they are dubbed versions. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. the audio from the show or video doesnt work. Happening to me too across multiple apps including Apple TV+. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. Funny thing is so android cast on my Sony TV is working perfectly. Also, my picture is slightly glitchy. Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. Under Calibration, click Wireless Audio Sync. :(. Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. This has been happening to me too except also with TV+ and iTunes. AppleInsider is one of the few truly independent online publications left. Works great for years. It makes things basically unwatchable. Apple may provide or recommend responses as a possible solution based on the information Head here. When you purchase through links on our site, we may earn an affiliate commission. While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. Apr 28, 2021 11:40 AM in response to ashtv. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. In five minutes it gets about 5 seconds off. Privacy Policy. I use my Airpods late at night so as not to wake my kids to watch stream TV. Does one sound better than the other? All postings and use of the content on this site are subject to the. Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. Yep, same here. Why is there no student checking it with some devices before they roll it out? While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). A forum where Apple customers help each other with their products. After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. On top of that, since 15.1 and a lot in 15.2, the audio will just plain not work on my AppleTV until I've restarted it or power cycled it. It may not display this or other websites correctly. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. I assume that going via the AVR first is a must for UHD content that is delivered by a player or local media server, so that you can use other formats like TrueHD / DTS etc? For more information, please see our Before this, he worked in the technology field across different industries, including healthcare and education. The feature is baked into the latest iOS 13 developer beta. Go into settings/ video and audio/ calibration and select wireless audio sync and follow along. But the audio constantly slowly unsync's. Apple TV 4K, Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. I have tested with them and it's still not a problem. any proposed solutions on the community forums. Oct 7, 2021 7:41 PM in response to dangregory. Update the software on the iOS device you set up HomePods with Try restarting them first. Oct 7, 2021 8:38 PM in response to Ccastle84. Thank you for signing up to iMore. I have tried all of your suggestions without any improvement. Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. I have the same issue although I'm using bose smart speakers within my audio environment. Audio playback sounds really odd on a surround sound system. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Apple disclaims any and all liability for the acts, After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! Fix it today, iMessage Not Working iOS 12? How can they mess it up at generation 15 ? Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. But I have had nothing but problems. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. Play around with the value till the audio and video line up perfectly. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. Looks like no ones replied in a while. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. I have a high speed cable and running sound via hdmi . This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. Oct 4, 2021 1:09 PM in response to elmofles. Here's how it compares to the 2022 13-inch MacBook Pro with M2. Aug 22, 2021 12:06 PM in response to Ccastle84. 1-800-MY-APPLE, or, Sales and Apple disclaims any and all liability for the acts, We learn about Apple software updates as they're released, too. Source. Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. I did notice that by using passthrough the lip sync returned. The company is currently conducting internal testing of the soon-to-be-launched application update. It looks like a BAD UPGRADE. Following a teaser trailer, Apple TV+ has now released a full 110-second trailer for the third and final season of its biggest hit, "Ted Lasso.". Nov 30, 2022. Have exactly the same issues with the audio advanced to the picture. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings Hasnt been a problem in the past. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. Any other ideas? tvOS 14. The TvOS 15.1 does not fix the problem. only. Apr 30, 2021 12:34 PM in response to DougCG. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. Tried everything without luck. All are using AAC audio codecs. The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. On my brand new Apple TV 4 K i tried to watch HAYU tv. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. An Apple Watch ban is possible in the U.S. but highly unlikely. Frustrating indeed. My workaround has been restarting the HomePods from the Home app on my phone. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. A new Apple feature likely to arrive this fall could let your iPhone fix Apple TV audio sync issues. Very disapointing. User profile for user: There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Heres how it works. elmofles, User profile for user: Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. So I can't get adjust the dialogue sync at all. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. My device is set to auto update and is current. Perhaps I am seeing a different issue, but when the sound stops working, I simply reboot the Apple TV, and that brings it back. This site contains user submitted content, comments and opinions and is for informational purposes Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Again, this seems to happen most frequently with Netflix and HBO Now. During this time, Apple could change the process or remove the tool from a future beta version. For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K.