What happened I cant say. Their product just needs to be believable for 3 days. I provided all the details to Mercari and they didnt further investigate the seller. I have almost 1000 sales and a 5 star rating. Im moving to Amazon & Shopify. Read the 8 tips below on how to sell on Mercari fast. So yes they do take the money before you rate the seller. Coach Purse in violation or is otherwise inappropriate Mercari may, at its discretion, SOrry but if an item costs thousands of dollars, the manufacturers like L V do not replicas sold here. disasters (such as "paradise fire", "coronavirus outbreak" etc). shipped at a future date, Restricted from shipping in the mail or other delivery services, Products that have been recalled by the Consumer Product Safety Procedure (Act no. PayPal has buyer protection which helps in getting your money back if the payment made through their online payment system ends up being fraudulent. Got any questions or want to share your own experiences with Mercari? But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? Ive been selling for about a year, 95 positive 5/5 star reviews, never anything less. I sold my item within a few hours on ebay. discretion. Mercari sounds like a big scam site! That is a VERO item. plus it's not like the person who decides whether to say it's authentic or fake is an expert on the item, perhaps sending them proof on where you got them and all that can help, i haven't sold anything since the shipping rate update, been getting quite a lot of new buyers that low ball like crazy that increases offer by $1 each time until i told them no. Mercari failed to protect buyers despite what they claim. can you sell replicas on mercarichaska community center day pass. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. Prohibited Mercari Items - Items that will get you banned from Mercari. to see if the package showed up. I was scammed all the way around and am now out $500. I would say that 50 percent maybe more of the jordans on mercari are fakes. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. All of the payments are protected by Mercari, so you dont have to worry about losing any money. No wonder eBay sellers hate people with PO BOX address. eBay takes buyers sides, but not quite as easily as Mercari. There is no buyer protection on this site. Ive reported it to Disney, Hulu and Netflix. It is important to keep in mind that Mercari has a high volume of inquiries, and it can take the reps a while to respond. Once submitted, sellers will have 24 hours to provide feedback and/or accept the buyers return request and if the seller didnt respond to the buyers return request, they will be refunded by Mercari. Something is not right here! I always add the 3 hashtags sellers are allowed to use. yep, something is not right. Not to mention, incorporating lots of keywords will get your items in front of more people. Havent had problems with ebay. While some activities can seem normal to you, Mercari might have some rules against them. The box was a Mustang puzzle box, but the puzzle inside was a kitten. Not from me. I did not reach 600. The second computer has never arrived. Illegal to sell. Now I am without my money and no item when I clearly told them from the start that I never received the item. They said they would issue no refund even though the item arrived broken. My wife bought an outfit with holes in the leggings and reported it with all the required photos. I agree. Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. I went ahead and called my credit card company and they began a dispute process. I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. Also, its good to know that Mercari invests a lot in the safety of buyers and sellers. You should have received a refund for them misrepresenting it. I have several items I need to sell. However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. Successfully sell Food and Candy on the Mercari App and Website for Small Business Sellers. The correct course of action would be to destroy the bag and throw it in the trash. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. Everyone who has stolen from me there STILL has accounts. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-1','ezslot_10',134,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-1-0');And the answer to the question, how safe is Mercari largely depends on how good you are at verifying your seller or buyer when dealing. The people you talk to on the phone are just the customer service people. I had several back and forth emails with them but they would not grant me a refund. Avoid sellers whose listings lack enough details about their items. Ebay offers great seller protection, as long as you follow their rules you wont get banned or scammed.. Mercari is horrible about suspending accounts and holding your money hostage. To be submitted within 24 hrs. Otherwise, your order will be automatically confirmed by Mercari and they will release your payment to the seller. It's honestly a dying company. Seller acted intentionally or not. The fellow would never ship the item. Having said that, we are unable to release funds until we can confirm delivery to the buyer You have so many different sellers selling bootleg copies of movies and tv shows. Really? Dont wait and get yourself into my situation. (Screenshot, CSPAN) (CNSNews.com) -- In just one area of Arizona, not even on the border with Mexico, fentanyl pill seizures have gone up 610% in two years and human trafficking has risen 377%. Please, let me know in the comments below. In one instance, Mercari withdrew funds THREE times for the SAME transaction, and it took multiple contacts with customer service to rectify. They will hold your money until it gets to you. By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. Anyone that would be interested in sending a complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. You can even find people selling DVDs and DVD players, VCRs, and older handheld gaming systems. This means the seller did their part. LUCKILY, I did not mark the item delivered only by pure chance. It costs a lot of time and money. Sign up now with a 3-day money-back guarantee! After selling on the platform well over a year, here are my best tips for selling on Mercari. For more details, check out their full list of Prohibited Conduct page. Otherwise, register and sign in. Thank you! Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. However, if you are found guilty, then you will need to say goodbye to the marketplace. Ended up buying one of my stolen necklaces from that seller. Look at other listings to get an idea of how much a particular item sells in the market, but be careful not to sell your item too cheaply. I have been burned by Mercari more times in the past 6 months than I have in my entire 10 years on eBay. diamonds, and emeralds. So much confidence in technology is sickening. And, given your blog is Huh? Also, you can always Edit it or reactivate it, add or change photos, or the shipping method. Take note of items that you can't sell on Mercari. With that information, you can easily price your item. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. Shipping was slow. Worse the money earned goes to gangsters and terrorists. The shirt itself had the wrong tags (not the tags that the seller had on the listing ) and nothing on the inside said gucci . This info also enables your results to appear when users use filters while shopping. As far as Im concerned Mercari is the pits. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. Like most platforms, Mercari will suggest a selling price for you based on their sales history for your product. Just like a counterfeit $100 bill. WHICH IN TURN CLOSED THE CASE. Violate the Terms of Service multiple times, Have questionable activity on their account, FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible), Counterfeit goods - items in violation of copyright (ex., fake designer clothing and accessories), Weapons or anything that can be a possible safety hazard, Items with inflated prices listed to profit from a tragedy (ex. Although you save a few dollars by shipping on your own, it takes more time. However, if you are experiencing a delay for fair reasons, let the buyer know why you need one or two more days to ship the item so that the buyer doesnt cancel the order right away. Please know, how much I really enjoyed your class! When it arrived I tried it and it didnt fit. I only noticed two, maybe three, apparent misstatements, the like of which would be caught by an editor, or a fresh set of eyes, e.g.. referencing Buyer, when seller seems to be whats indicated. It's really disappointing. I purchased an item off Mercari from some person in New Hampshire. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. They refused despite just receiving my order. . Feel free to complete this process on your computer or phone, the steps are the same. on Have you had bad experiences with either? special mailing or handling instructions must be sent using the ship on Stay away from the site or be aware you have ABSOLUTELY no protection or help and will be out your money and item If anything goes wrong !! Where in the article and comments do you see anything that would cause you to come to your conclusion? The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. She sent me damaged goods and Mercari protected her. (Explained by Industry Expert), How to Promote Etsy Shops to Explode Sales in 2023. If you get your account suspended because of any of these products, be sure to revise your listings before you get suspended from other platforms like Etsy, Amazon, or eBay as well. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). Please try again tomorrow. They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). You can reach out to the customer support team if you feel that this warning message might be a mistake. New tracking did not show up, so emailed again. If you need help, follow these steps to get in touch with them: As a seller getting your account suspended is no easy thing to handle. They guarantee that with two important features: The brands policy prohibits in-person meetups, and all sellers are required to ship each item (either on their own or with one of the apps partners). NOT WORTH THE AGGRAVATION THAT YOU WILL ENCOUNTER! Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? The way Mercari operates is deceitful and evasive. Buyer beware. Now I searched and see on Reddit that this scam has been going on since 2018 and obviously Mercari has not fixed it. Payments are processed on the site, preventing fraud or scamming people through the site. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. Please contact the moderators of this subreddit if you have any questions or concerns. Furthermore, Mercari has over 20 million monthly active users. It has an easy-to-use interface and readily customizable tools. Pretty much the same thing. They get to keep items, Get them for free and MEcari does nothing to protect the seller. Hit your target markets bullseye and claim your. Mercari fucked me over I had proof I was sold fraud shit and they just laughed and walked away with my money. made of materials that cannot be detected with a metal detector. They are ALL fencing chains, bought MY OWN STOLEN JEWELRY BACK. However, there are situations when a weird and unique product becomes easier to sell on online marketplaces. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. Smart Pricing will adjust the price based on market demand, but it will never go lower than your floor. The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it. otherwise facilitate the unlicensed use of copyright materials (such as Period. They say it s being reviewed. trusted seller, item that I want, cheaper than normal but still reasonable; never comes. I was selling a GI Joe toy gunand they banned me. Selling precious metals, including gold, silver, and platinum sold in IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. So, no, just because you paid to purchase something, since they do have to make sure the funds are in there in order For you to buy something, does not mean that it ever went to the seller. It is a known fact that many items, particularly LV bags, are not copies but "seconds". Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. Check out seller item for sale Do note that this means you will need to provide additional identity verification. I received synthetic hair today not worth more than $10. Now that you know their marketplace guidelines, lets get to know their policies. Mercari Local & Shipping - allow for both methods of shipping, which increases chances of a sale. I purchased 2 working computers, got one, it was dead. The second computer still hasnt arrived. This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer. They get rated as buyers to. The seller loses both ways. When cross-selling you can tap into the benefits of all of them and supercharge your selling potential. I Appreciate your time and effort put into this article. We would like to show you a description here but the site won't allow us. That, my friends, is AWESOME customer service! 2023 Crosslist BV. In this article, we will compile a list of useful and actionable tips on how Mercari works, what you can sell on Mercari, what the Mercari seller fees and shipping options are, and how to sell on Mercari and other marketplaces fast and effectively by using Crosslist. Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! now returning it for no proper reason and they approved her request Mercari worst than a bee wax they cancel my account with out telling me what was the reason they also wanted take my money away I ask what was the reason for closing my account never got a correct answer but pure lies. Never have they released money to a seller the day you bought it!! Keeping its buyers safe is a priority for Mercari. The button fell off as well . Check to be sure your items are suitable for selling on Mercari, and make an honest assessment . I bought 2 computers on Mercari. They are just into getting their share of the money from the sellers. They simply issued a credit and well, done! The better business bureau gave them terrible ratings, and so did many other trusted company review sites. I shipped a expensive item using the printed Mercari label. No real progress has been made of my situation and their compliance team said that they made their "final decision" by suspending my account, and holding my deposits for 90 days. Nor would the platforms I sell on tolerate this bullshit behavior. Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. Hopefully, this guide helps you with your online selling journey. Create a Mercari account Navigate to the Mercari website and click on the Sign-up button. On Mercari, shoppers have the option to like listings by pressing the heart icon. I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. If they lied about receiving it then how did they send it back? Do not use them. I paid $26 (w/shipping) for a puzzle of a Mustang car. So Im sitting here now thinking what my best option is as far as how to report this so I get reimbursed. They can have it. Which is better Mercari or Depop? if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'ecomsay_com-large-mobile-banner-1','ezslot_9',142,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0');On top of all that, sellers should avoid listing items that are on Mercaris prohibited items list. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. There is a 10% selling fee for each item on Mercari. damages or other harm or liability; Prescription medicines or devices, pharmaceuticals, or behind the And today 21/07/21 I am surprised to receive the 2 goods, but they were 2 iphone 6 cell phone cases that should cost less than $10 each. What does that mean literally came from a replica site? An Uber driver will pick up and drop off your item to the buyer. If you've received a warning message from Mercari because you've listed a prohibited item or engaged in any prohibited conduct, then be wary because this can lead to temporary suspensions, account restrictions, or termination, depending on the severity of the warning or number of prior warnings received. In addition, buyers and sellers rate each other, so users can have peace of mind by checking the . I do love eBay money back quarantine , but I never sale on eBay only as a buyer Mercaris reuse report revealed that: Americans are projected to spend $160.1 billion on secondhand Items in 2021. John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. If you have a high number of cancellations or return transactions on the platform, Mercari can restrict your account until it investigates the problem. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. they made their choice to basically say screw you, we aren't helping you anymore, we are just going to suspend you and give the guy the money because it's the easiest and safest route for the company to take. But first, lets focus on how to use the Mercari app. If you want the easiest shipping method, use Mercari Shipping. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_6',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? I know there are many others out there with the same mentality. The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. you will get the wrong item or it wont come. So, the answer to your question is that you can pay for items during checkout with PayPal but you cant get paid with it. I think Im done with this site. nicotine or are associated with tobacco or nicotine usage, Items used for identity theft (such as account credentials, user login I notified them right away and even told them if I didnt get the item in the next day or so that I wanted my money back. The most important thing buyers should be aware of is that they can only return and request refunds within 3 days of delivery and only if they havent submitted the rating yet. places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years list of prohibited items. Sheriff Mark Lamb. Agree with you reselling platforms dont investigate or penalize enough for replicas - and many buyers wont know the difference - including me (lol) - so I dont buy luxury that way. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . You can also use the magic wand feature available in the application which will enhance your photos, and make them even more appealing. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. Received a response a day later saying they would check into it. Pick one of the provided reasons why your account was limited: My account was limited for identity verification, My account was limited for unusual activity, My account was limited for the prohibited item(s) or conduct, Fill in the form under the Still need help option. If it was marked delivered that is because the company who shipped the item, delivered the item ( they dont lie ). Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. Did not see the email right away. Thanks Erica (and Julie) for posting/sharing your experience. All products sold on Mercari are 100% genuine and sourced directly from the brands or their authorized distributors. Once an order is placed, make sure to ship the item as soon as possible. that are soiled with human materials such as used underwear, Sexually related items such as sex toys and fetish items. Means if item is fake enough to convince u for 3 days you just lost ur money. Whenever a seller lists a prohibited item, it will be against their Terms of Service regardless of whether the seller acted intentionally or not. This is the last response from Mercari: These are items that copy the styling but do not purport to be originals.