Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. (LockA locked padlock) Teri Lewis, Assistant Regional Inspector General for Audit Address. Return to top. The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. > About In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. Sam Nunn Federal Building Information and guidance about COVID-19 is available at coronavirus.gov. GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. Espaol 1-401-272-8090. (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. (LockA locked padlock) It has not established roles and responsibilities for an organization-wide quality assurance program. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. 61 Forsyth Street, Room 19T30 Check-In Office. Fax: (202) 616-4532, Phone: (202) 616-0645 Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. Find direct contact information for DHS, its component agencies, and specific programs of interest. Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions. DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. Washington, D.C. 20201 Answers to the most frequently asked question about DHS and its programs. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. DHS OIG agreed with this recommendation. Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. Each Regional Office is led by a President-appointedRegional Director. Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. Region covers Connecticut, Delaware, Maine. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. See All Field Offices. Share on . Washington, D.C. 20201 The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. No. (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) Return to top. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? Report financial crime by contacting a U.S. Secret Service Field Office. Fax: (312) 886-0513, Phone: (303) 864-2000 OIG's Role In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. For more information, see our USCIS Visitor . A lock Secure .gov websites use HTTPS We will continue to monitor DHS OIG's efforts to address this recommendation. Office of Inspector General. Our work on the management and operations of this office identified long-standing management weaknesses, including: Region 3 Available locations for. Official websites use .gov Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel Appointment notices will include more instructions for visiting USCIS facilities. Drive transformative change to improve DHS programs and operations and promote a safer homeland. In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. The time it takes to complete reports increased over the 4 fiscal years we assessed. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. . . The Inspector General also communicated this expectation in an agency-wide email. 2400 N Lincoln Boulevard Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions DHS OIG agreed with this recommendation. (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. Fax: (202) 616-4532, Phone: (202) 616-4620 DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. Fax. Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 . We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. An active investigation continues on Relator's other complaints. The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. (LockA locked padlock) A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. 200 Independence Avenue, S.W. coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. Philadelphia, PA 19107 200 Independence Avenue, S.W. Atlanta Resident Office Atlanta Federal Center 61 Forsyth St. SW Suite 16T94 Atlanta, GA 30303Phone: (470) 645-6000Fax: (404) 331-3338 Boston Field Office Thomas P. O'Neill Federal Bldg.10 Causeway St.Suite 1001Boston, MA 02222Phone: (617) 565-8200Fax: (617) 565-8222 Bridgeport Resident Office Brian McMahon U.S. Our diverse team of oversight professionals are . HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. Gary Whitman, Regional Inspector General for Audit 100 Penn Square East, Suite 502 HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. Vacant, Regional Inspector General for Audit Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. 500 12th St SW . DHS OIG agreed with this recommendation. Fax: (713) 718-4706, Phone: (818) 863-1901 works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. Actions Needed to Address Long-Standing Management Weaknesses. DHS OIG agreed with our recommendation. Please note: If you know of or suspect fraud, waste, abuse, or criminal activity involving U.S. Department of Education funds, programs, or operations, please contact our OIG Hotline (available 24 hours a day/7 days a week). We will continue to monitor DHS OIG's efforts to address this recommendation. An official website of the United States government. (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 (816) 268-0519 Publicly Released: Jun 03, 2021. I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. Please direct all media and/or general information inquiries to OPA. Main Navigation. Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program. 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. NOTE: If you choose to file a complaint via the mail and include documents supporting your allegation, do not send original documents, as they will not be returned. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. DHS OIG agreed with this recommendation. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. > Regional Offices. A .gov website belongs to an official government organization in the United States. It has operated for 4 of the last 6 years, including 2020, without a strategic plan. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. Information on how to send mail to the Department of Homeland Security. However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. > About DHS Mailing Address Media Contacts Media inquiries and department press contacts. Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue You can also contact one of our investigative regional or field offices during regular business hours. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. 501 I Street, Suite 9-200 A lock 1999 Bryan Street, Suite 1440 HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. Washington, DC 20230 202. In response to our feedback, DHS OIG subsequently updated the checklist to reflect its current practice of conducting work in accordance with government auditing standards or CIGIE inspection and evaluation standards. > IEA (202) 566-2549. Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 Published: Jun 03, 2021. (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. The Department of Homeland Security's internal watchdog division has been so weakened under the Trump administration that it is failing to provide basic oversight of the government's third-largest. The Wannamaker Building We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . The Office of Innovation has cataloged organization policies and the corresponding responsible offices. U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. Secure .gov websites use HTTPS COVID-19 Weekly Update 3-1-2023 03/01/2023 . HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. Atlanta, GA 30303 Secure .gov websites use HTTPS 245 Murray Lane SW Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. Phone: (202) 616-4620 In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. Washington, DC 20528-0305. DHS OIG agreed with this recommendation. Relator knew that management was assuming each camera had a 90 degree field of view. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: or https:// means youve safely connected to the .gov website. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. DHS OIG officials also provided an overview of resource allocation steps. GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. About Us . Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. Share sensitive information only on official, secure websites. To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. The headquarters also houses the main administrative and support staff . Your suggestions will be considered as the Office of Inspector General considers new projects. HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. These actions address the intent of our recommendation. Media inquiries and department press contacts. Field Office Location. In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. We will continue to monitor DHS OIG's efforts to address this recommendation. (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Media Contacts Department White Pages Listing of key contacts organized by component agency. Chicago, IL 60604 Before sharing sensitive information, make sure youre on a federal government site. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. We will continue to monitor DHS OIG's efforts to address this recommendation. Receive the latest updates from the Secretary, Blogs, and News Releases. Check-In Office. An official website of the United States government. Fax: (202) 616-9881, Phone: (202) 616-4550 This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. DHS OIG has made progress in developing these key organizational performance management documents in recent years. Oklahoma Human Services Request a DHS speaker for speaking engagements, conferences, and other events. See Exhibit A (Report, Office of Inspector General). HHS Headquarters. (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. Return to top. Fax: (202) 616-2051, Phone: (202) 616-4760 Fax: (609) 989-2213, Phone: (212) 908-9001 Field Office Location. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Southeastern Region We can help at (405) 522-5050. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. In January 2023, DHS OIG issued an updated report review directive. In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021.
Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure.