Booked Royal a month ago to replace my Eurpe cruise! Accidental Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become injured while traveling. LACruiser88, March 14, 2022 in Princess Cruises. Azamara Quest. This included that first five-night voyage that included visits to San Francisco in California and Ensenada in Mexico. Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers. You will be able to leave a comment after signing in, By However, the cruise line has now decided to cancel Regal Princess season through September 5, 2023, until the vessel begins sailings from New York. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. . No surprises there. Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . The lesson I've learned is to wait, book late and get a better price. 1 Non-insurance feature provided by Princess. In the event an FCC being returned to My Princess Account is expired, if the FCC is a Refundable FCC (in which case it will be labeled with a cash value), Princess will refund its remaining cash value to the associated Captain Circle Number (CCN). or even Taxes, Fees and Port Expenses (TF&PE). I was fearful that my 91 year old Dad may catch the virus, otherwise my husband and I would have gone. Royal Caribbean | Cruise with Confidence - Cruises.com PRINCESS CRUISES. Princess Cruises, Holland America Still Heading to Alaska Despite However, like others in the global travel industry we have experienced some labor challenges.. Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. For cruises 5 days or less, the final payment date is 76 days prior to sailing and for cruises 6 days or more, the final payment date is 91 days prior to sailing. Existing booking are frozen, but not cancelled. Princess Cruises Extends Book With Confidence Policy While I was writing my post above, I checked the list of cancelled sailings and noticed Majestic was still coming here and some of the cancelled cruises had Majestic cruises as the replacement. Then I get an email that my Royal Princess Sydney to Hong Kong is canceled for the 2nd time. Princess Cruises Updates Protocols With Immediate Effect Guests may request a refund of the cash value (the refund amount forfeited by the guest in exchange for the Refundable FCC) of any unused Refundable FCC at any time. That's what I'm picturing: Majestic and Royal biding their time on the West Coast We are on the Ruby Panama canal as well as the next cruise to Hawaii. View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST For full Book with Confidence and COVID-19 Protection Program guidelines, visit www.princess.com/bookwithconfidence. Looks like the Ruby is going to spend a winter season in Galveston. Not everyone would agree, and that's fine, we all have different concerns. Majestic is also listed to do cruises just prior and after your cruise. Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line. My TA is generally very good at such things, but we're all human and right now TA;s are pretty busy.along with cruise lines.. Princess Cruises' Refund* and Cancellation Policy for COVID-19 My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? Some Princess Cruises cancelled in San Diego | cbs8.com And the photo package offered with Premium includes unlimited digital . Usual three options including getting our money back, schedule another cruise or take an FCC and wait. Princess New Cancellations as of March 14th 2022 - Princess Cruises Princess Vacation Protection can be purchased at the time of booking or up until final payment.You are considered enrolled as soon as the plan cost has been paid. FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). Cancellation Fee Waiver1 (Non-insurance features provided by Princess Cruises)Life is unpredictable but you can rely on Princess Vacation Protection. What are Cruise Credits? - Princess Cruises Princess Cruises Refund Policies - cruisecritic.com.au Under the Cruise With Confidence guidelines, if you booked Flexible Air flights through Princess' EZair program, you will receive a refund, minus any cancellation fees, the cost of which will be added to your total future cruise credit. Need help while you travel? New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. Princess Cruises: Standard Policy for Cancellations, Refunds & Final The cruise line has announced that a limited number of cruises are canceled for the Diamond Princess cruise ship on the U.S. west coast, resulting in a delayed return to service. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. Effective Mar 2 2023: Changes to Non-Refundable Deposit Policy Share your form with others. Note: Effective with new bookings made on or after January 1, 2022. Paying $100 pp to change a reservation with a NR is a bargin to me compared to the additional $1,800-UP for a Refundable - May be cheaper to buy cancellation insurance. Travelers who haven't yet made their final payments are eligible to receive full refunds to their original form of payment. Learn all about our flexible booking options and sailing with peace of mind. *A few FCCs appear as discounts, which can only be applied to cruise fare and not other components of your booking or those of your travel companions. Until I see it at Princess.com it's unconfirmed. The countries' entry requirements are separate from our cruise protocols. Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. Hoping things will be much better in a few more months. However, if I do not see such an FCC I still feel canceling was our smartest move.for our situation. Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. I am very confused by Princess' decision. Royal Princess cruises in Asia are also no longer taking place from September 5, 2023, through October 10, 2023. Princess Cruises: Cruise with Confidence - Sail with More Flexibility The famous Copper River Princess Wilderness Lodge, which is used as part of cruisetour, is going to be closed from June 17 due to staffing issues, something which has proved to be an ongoing issue across the entire travel industry. I don't understand the dollar amount, and the expiration date is as I feared, 31Dec2022, not 2023 as my TA informed me earlier. Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Your benefits just got better and you can still enjoy low prices! Australia cruises go on sale March 23, 2022. 'Cruise With Confidence' I picked it up from previous poster . Cruise Lines Modify Cancellation Policies For Better Flexibility; . Celebrity waived the cancellation fee on that one. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. If you need to interrupt your trip due to a covered reason such as an illness or injury, you are eligible for reimbursement of prepaid cruise/land arrangements made through Princess and/or the cost of one-way airfare to get you home. We make it easy for you to choose a cruise. If you look at the cancellation policy on Princess. The final ship in the fleet to resume guest operations will be Sapphire Princess out of Los Angeles on September 24, 2022. Princess Cruises Cancels Multiple Sailings for Two Ships In between time I bought Princess' Vacation Protection insurance; bought it early to start the "60 day pre-existing" clause. With the insurance, no, I don't expect it to be refunded since I used it to cancel. If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. Princess may sometimes also elect to award a good-will FCC, or bonus FCC. Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time . Posted February 1 . The cruise line has also recently changed its protocols in Alaska. 100% of full fare. Thanks for your update - we just made the decision to cancel Majestic Feb 19. Princess offers a very standard cruise line model when it comes to the included elements. Princess Cruises revises payment dates and cancellation policies Will be interested to see if they extend my FCC that is paid on the Royal they just canceled. I really did think that they would be working something out with Australia based on other reports I've read in the news media. You receive your refund as a future cruise credit or you. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. You will be able to leave a comment after signing in, By There are charges for drinks, excursions, and some onboard activities. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. Princess Cruises - Wikipedia I was mistaken in thinking that PVP allowed us to cancel for any reason right up until a few days out, and Cruise with Confidence was 30 days out. Q: What if my condition did change prior to purchasing Princess Vacation Protection?A: Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. Its another cancellation day for select guests booked with Princess Cruises as the cruise line has canceled sailings for Regal Princess in the Baltic and Royal Princess in Asia. Type text, add images, blackout confidential details, add comments, highlights and more. Cruise Line Cancellation Policies: A Closer Look Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). Received Princess notification of my cruise they cancelled. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. I am now confident we made the right decision to cancel, as sad as it was at the time. Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. Sickness Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become sick while traveling. Check "Finding Future Cruise Credits and Deposits" below for details. If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit. CRUISE HIVE LTD 2008-2023. So if anyone knows how I can get that date moved to Dec 31 2023 let me know. Princess Cruises, Ro. As of 2021, it is the second largest cruise line by net revenue. Maybe I will do a land trip if Covid testing is withdrawn. Some lines, however, may still require one or more protocols to be adhered to, either on a. They will receive 100% of the cruise fare paid in the form of FCC. What if I cancelled a booking on a cruise that Princess is now cancelling?You can check the relevant cruise details on this page to see if you qualify for any additional compensation. With the extension of our Book with Confidence program, were giving cruisers the confidence to book a summer vacation now, knowing they have flexibility in case they need to alter their plans.. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Thanks very much for the instruction on how to check my Princess account for the FCC. All I want is for it to be moved 5 days until 1/5/23. Princess Cruises Cancellation and Refund Policy If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. Princess passengers whose cruises are canceled have several options. Princess Cruises: Princess Vacation Protection - Enjoy Even More Peace Hmmm, No paperwork yet but if its cruise with confidencethe insurance was not used. Theme by 17th Avenue, Last Updated on October 17, 2022 by Sherry Laskin, What I Always Pack for an Amtrak Overnight Train Trip Best Advice, How to Go to Amtrak Los Angeles Union Station From San Pedro Cruise Port, Amtrak USA Rail Pass on Sale for Limited Time, Complete updated guide to cruise ship gratuities, Best things to do in Honolulu on a day in port, Princess Cruises to Alaska with Seven Ships, 158 Departures in 2024, Princess Cruises Reveals New Ship and New Class, Princess Cruises Announces New Fleet Deployments for 2022 and Beyond, What to Do In Costa Maya Mexico Instead of an Expensive Shore Excursion, What to Pack for an Alaska Cruise Plus Packing List, Best Things to Do in Cozumel on a Cruise Day in Port, Norwegian Cruise Line Drink Packages Guide, Cancel up to 72 hours before sailing to receive Future Cruise Credit (FCC) for 100% of cancellation fees, Cancel by March 31 and receive Future Cruise Credit for 100% of cancellation fees, Final Payment moves to 60 days prior to sailing, $100 USD / $150 AUD per stateroomfor 3 and 4 day cruises, $150 USD / $225 AUDper stateroom for 5 day cruises, $200 USD / $300 AUD perstateroom for 6 day and longer cruises. This was a replacement cruise for a cruise that I can't even remember anymore! These may include different deposit amounts, different payment and cancellation conditions including non-refundable deposits and fares. Q: What if my mother, who isnt sailing with us, gets COVID-19, and we may have been exposed? Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. Until we start seeing the FCC's showing on our records, there are so many unknowns. More Mexican Riviera / Coastal CA cruises? Princess Cancels Additional Cruises on Crown, Island Princess; Delays This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. Several Cruise Lines Extend Cancelation Policies on Cruises Princess Vacation Protection Platinum To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Platinum. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. When you see the Future cruise credits posted, click on details and it shows the sail by date. That's where Cruise with Confidence comes in. Cruising during COVID-19: Cancellation, refund policies vary - Yahoo! CC Help Jenn All Rights Reserved. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. Q: What happens if I test positive for COVID-19 and need to cancel the day before my cruise? Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. Contact Us: Princess Cruises Got it thanks, we did decide to cancel and rebook using CwC. What happens to my FCC if the voyage I used it on is cancelled by Princess?The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date. If You Cancel Your Princess Cruise: Under the terms of Princess Cruises' "Book with Confidence" program, passengers with bookings made on or before March 2, 2022 and departing through September 30, 2022 can cancel at any time up to 30 days prior to departure to receive a FCC for all monies paid. Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier. For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount. So we opted to not wait and canceled outside the 30 days. In my case (I think I mentioned above, but here it is again): I had paid a non-refundable deposit of $200 about a year prior for our Feb 2022 cruise plus EZ-Fare , and bought PVP Platinum insurance in June. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. 1For United States and Canadian residents only, excluding New York and Quebec. It was already cancelled twice and now 3 times. I mentioned to her that I contacted LIVE chat 3 different times to confirm that it was refundable. The second change the line made is. While they can be used to pay for Flexible air add-ons, FCCs cannot be used within our EZAir (not available in UK) or Plane Sailing (UK only) payment tools and therefore cannot cover the cost of restricted air even if booked in advance. Princess is extending its 'Book with Confidence' program to summer 2022 sailings, including all cruises departing through Sept. 30, 2022, for all bookings made by March 2, 2022. I was told by my TA that it could take a few weeks for the new FCC to be reinstated, aswell as the FCC we already had from 2020 that we had used towards this cruise. Princess is always telling us to book early for the best prices. Princess Cruises - What is Included? Food, Gratuities and More Current News around Corona & New Booking Conditions - Princess Cruises Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's .