saxonbrook medical staff

Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. Report review titled Dissatisfied as unsuitable. If you are unable to do this online please give your details to reception over the phone or at the reception desk. I have passed your feedback to the team who will be delighted to hear it. We would also like to use analytical cookies to understand how our site is used and improve user experience. General Practitioner; Dr Ian Anderson General Practitioner; Dr Richard Woodhams General Practitioner; Dr Elizabeth Watson Staff Gps; Opening times. Crawley 69.0% vaccinated, of 1430 eligible people. If there is a PDF icon, click it to download the full report. Staff were aware of current evidence based guidance. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. We would like to look into this for you and get it resolved asap. Find similar medical centers in Crawley. Results from the national GP patient survey showed patients were treated with compassion, dignity and respect although results for patients feeling involved in their care and decisions about their treatment were lower than the national average. The practice were working to make improvements and there. West Sussex If you need help, call the practice. All aspects of care for your pregnancy are provided. removal of moles and skin lesions) - provided in-house, items per standardised prescribing unit (see definition). Saxonbrook Medical Centre GP has total 19591 registered patients, out of this there are 9756 female registered patients and 9835 male registered patients. Menu We hope we can get this rectified for you soon. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Northgate Surgery. The practice has introduced a new system where you have to make an appointment online. Saxonbrook Medical Centre has medical staff of 6 to cater to your healthcare needs. Diabetes - Managing Blood Glucose Level (HbA1c). Improvements were made to the quality of care as a result of complaints and concerns. Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Midwives from East Surrey Hospital hold weekly antenatal clinics at the surgery. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. 82.32% with recommended measurement, out of 2,036 patients. Graham C. 4 February 2019, 8:31 pm Disgusting service yet again from The doctors . There are over 5,450 part-time careers in Crawley waiting for you to apply! I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. I am pleased to hear that you have had a positive experience with the Practice. However, these issues were adversely affected by changes within the practice including relocation, an influx of patients registering with the practice from a local walk in centre and a high proportion of patients from hard to reach groups. An exciting opportunity for an enthusiastic GP to join our town practice on a full or part time basis. I am pleased to hear that you have had a positive experience with the Practice. If Saxonbrook Medical Centre is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Secrets pursuant to Health & Safety Code 32106; Report of Medical Staff and Quality Assurance Committee, Health & Safety Code section 32155; Conference with Legal Counsel regarding Anticipated Litigation pursuant to Government Code section 54956.9(d)(2); and consideration of closed session Minutes: December 14, and 19, 2022. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. The Medical Staff Organization (MSO) Medical staff members are those licensed healthcare providers (physicians, nurses, allied health professionals, and other healthcare workers) who are authorized by the state law and hospital's bylaws to provide medical care within a healthcare establishment. 2015. Organisation: Courtyard Surgery Website: www.courtyardsurgery.com Location: Horsham , West Sussex. West Sussex There was an open and transparent approach to safety and a system in place for reporting and recording significant events. The areas where the provide should make improvements are: Ensure that induction records are complete for new staff. I am sorry to hear you had a poor experience with us. The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Saxonbrook Medical Centre Category: Doctors Category: Doctors Address: Maidenbower Square, Maidenbower, Crawley, West Sussex, RH10 7QH Landline: 01293 4. Saxonbrook Medical | Crawley Our key findings across all the areas we inspected were as follows: A mental health wellbeing service had been developed within the practice. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Saxonbrook Medical Surgery Practice Information Please find more information on our practice in our Patient information leaflet. Report review titled No appointment. See salaries, compare reviews, easily apply, and get hired. Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website West Sussex Patients and staff we spoke with said improvements had been made in accessing appointments with the newly developed call and triage system. We will use a cookie to save your choice. RH10 1HS We've put some small files called cookies on your device to make our site work. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. What is happening? It is very important to us that we get this sorted for you. However, they are employed by NHS West Sussex. Ask the Practice Data showed that the service had reduced the number of referrals into secondary care mental health services. Ask a Nurse 4. Before you make your choice you can read more about our cookie policy. Care Quality Commission Inspection Ratings. They are able to process UK-based data through NHS-approved encrypted channels and use only NHS-approved software in their tasks. The service had been the recent recipient of the Nursing Times Nursing in Mental Health category and the clinical lead for the practice had been awarded the Nurse of the Year for the development of the service. This email design is easy to digest and very attractive. 840 were here. Afternoon Christopher. Kind Regards, Sarah. Report review titled as unsuitable Review titled Great HRT knowledge and support Rated 5 stars out of 5 by Tina - Posted on 17 June 2022 I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. 37.01% were satisfied, of 186 respondents. This GP surgery is not currently accepting new patients. Appointments Consult a clinician, routine appointments, sick notes and more. The practice was rated as requires improvement for safe, effective, responsive and well-led services and overall. What is happening? Ask the Practice phone . I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . Post code: RH12 0DD Courtyard Surgery - Salaried GP. Map, Ask a Doctor However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. We hope we can get this rectified for you soon. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. 14 Haslett Avenue West Sarah, Management Team, by Christopher - Posted on 14 January 2022. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. Please see Saxonbrook.net for all non-urgent enquires. Contact us Address Cross Keys House 14 Haslett Avenue West Crawley West Sussex RH10 1HS Get directions (opens in Google Maps) Phone Reception 01293 450400 Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 26 October 2016 Exception reporting was higher than average in some areas. University Of Leeds. Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. review titled Practice playing Russian Roulette with peoples health! I am sorry to hear you had a poor experience with us. Distinguishing Characteristics: The Correctional Staff Nurse classification includes Correctional Staff Nurses who are employed by Kern Medical Center and assigned to Juvenile correctional medicine facilities. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. Ask the Practice We will use a cookie to save your choice. Saxonbrook Medical Centre has not yet replied. Saxonbrook Medical Centre Replied on 10 January 2022 Thank you for taking the time to post a review. Advise you left a review and was asked to contact to speak to a member of the management team about it. Will have to go to a walk in center! Overall the practice is rated as good. Alternatively you can pop into one of our receptions. These roles include: Clinical Pharmacists work as part of the multidisciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas. Information On Booking Covid Vaccinations, Maidenbower Surgery: 01293 600300 Ext 3969 (based at Crawley Hospital), Northgate Surgery: 01293 600300 Ext 3256 (based at Crawley Hospital). Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. Saxonbrook Medical Centre has not yet replied. Customers search for services online and find Nicelocal, They choose the company with the richest profile, They make a call and book a service with that company, Freight & cargo shipping and transportation, Heating and water supply and sewerage systems. They were rated as good in caring. RH10 7QH Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. The #Chiefs training staff is the worst in the league, according to report by the NFLPA. 4-6 session GP, salaried and partner options, Pembroke Medical Group. We've put some small files called cookies on your device to make our site work. We are fed up chasing back and forth to get these things sorted. Report review titled Very grateful as unsuitable. Thousands of medical professionals marched through the streets of Madrid on Wednesday, for the eighth week, to denounce healthcare cuts made by the local government. As this is an anonymous platform we are unable to contact you directly. Clinical audits were undertaken and we saw evidence that some of these were full cycle. SUSSEX residents can begin getting the Coronavirus vaccine as early as this afternoon, as part of the latest stage of the biggest vaccination programme in NHS history, it has been revealed. (Note that ordering several items at once to be counted as one prescription). Reply. Saxonbrook Medical Northgate Surgery,Cross Keys House,14 Haslett Avenue West,Crawley,West Sussex RH10 1HS, Information about the doctors surgery opening hours, appointments, online prescriptions, heal. How to get to Saxonbrook Medical Maidenbower Surgery by Bus? Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. Saxonbrook Medical Centre Saxonbrook Medical Centre, Maidenbower Square, Crawley, West Sussex . | Saxonbrook Medical is a company based out . Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. The practice proactively sought feedback from staff and patients, which it acted on. Sarah, Management Team, by Christopher - Posted on 14 January 2022. Sarah, Management Team. Map, Ask a Doctor Saxonbrook Management Team. However please contact us via our website contact the practice option and leave your husbands details and we will contact him to discuss the situation and resolve. but no good, cant even get the online requst answered prop was told to submit it again - why? Thank you for taking the time to post a review. The practice had made improvements in mandatory training attendance for staff with the development of a range of training available including online and some in-house sessions to ensure that training was timely. Ask Reception. RH10 7QH Mental health performance was below average; however the practice had developed a dedicated mental health and wellbeing service which had recently won national awards. Click the title bar on any of the report introductions below to read the full entry. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. West Sussex Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. Ensure that all aspects of underperformance in the national GP patient survey are addressed, including areas such as patients not feeling involved in the planning of their care. Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . Someone needs to reviwe the whole thing & start again. 14 Haslett Avenue West Crawley West Sussex. Login Register . Map, Northgate Surgery 43.1% vaccinated, of 1391 eligible people. The last inspection date here was 17th March 2020 Sarah, Management Team. The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. Map, Ask a Doctor Your post in anonymous so I am unable to contact you directly. Continue to work to improve patient outcomes (QOF) within the practice. 69.0% vaccinated, of 1430 eligible people. 5,450 part-time jobs available in Crawley. Before you make your choice you can read more about our cookie policy. Thank you for taking the time to post a review. We carried out an announced comprehensive inspection at Saxonbrook Medical on 15 March 2016. GP. If you are unable to do this online please give your details to reception over the phone or at the reception desk. its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. Services offered by Saxonbrook Medical Centre are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Sarah, Management Team. As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. I have shared this feedback with the team who will be very happy to hear this. . Thank you to all at Saxonbrook. I have shared this feedback with the team who will be very happy to hear this. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. I am sorry to hear that you have been having trouble getting an appointment for a medication review. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. The doctors, nurses and actually all the staff were amazing, professional, calm and reassuring! Cross Keys House Job summary. The practice has introduced a new system where you have to make an appointment online. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. Afternoon Christopher. FCPs can assess, diagnose, treat and manage musculoskeletal (MSK) problems and discharge a person without a medical referral. review titled Impossible to get appointments, review titled Great HRT knowledge and support. I am sorry to hear that you have been having trouble getting an appointment for a medication review. Advise you left a review and was asked to contact to speak to a member of the management team about it. Another distinguishable example is the following from Fullscript. The NFLPA's report card added that the Chiefs' training and medical facilities are also outdated . The design of this healthcare email is interesting and the content is very clear and precise. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. Please note on the form that you have sent these details in reply to your online review response. Saxonbrook Medical Centre Overview Overview How to register with this GP surgery Ratings and reviews Leave a review ! Saxonbrook Management Team. Thank you so much for taking the time to post this kind and positive review. The information on this page is for informational purposes only, and does not substitute medical advice. - To look at a lump! General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. Please be assured your feedback is taken very seriously and helps us to learn where we can improve. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. Cross Keys House Clearly need more staff to answer phones as I have been stuck in queue at number3 for last half hour. http://www.saxonbrook.net/staff1.aspx?t=1 Consult your healthcare provider! Due to the increase of minor illness, Strep A, Scarlet fever and staff illness unfortunately demand is very high, please bare with us when trying to get an appointment. Health and safety, legionella, electrical testing and equipment calibration had been addressed through this process. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. as unsuitable. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. Saxonbrook Medical Northgate Surgery Replied on 12 October 2022 Thank you for taking the time to post such a positive review about your experiences and the staff at Saxonbrook. I have passed your feedback onto our team who will be really pleased to hear this. If you call for help you don't get it. Contact phone: 01293 907067 Organisation: Saxonbrook Medical Centre Website: www.saxonbrook.net Location: Crawley, West Sussex Post code: RH10 7QH/RH10 1HS ( View on a map) Full or Part-time Salaried GP Crawley, West Sussex We are a team of dynamic, friendly, vocationally motivated staff. So let's hope its not cancer. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. as unsuitable. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. I would also like to apologise for the service received when calling to the Practice. Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. Close menu, by Michael Forde - Posted on 03 March 2023. Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. I have made the management team aware that you will be in contact. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! Can this really be good for patients!!! My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. It reminds the audience how important vitamin C is for their immunity creatively. Your post in anonymous so I am unable to contact you directly. but no good, cant even get the online requst answered prop was told to submit it again - why? 62.12% detected by practice, out of 66 new diagnoses.