Enjoy the event! Tap View to access the barcode and scan in for entry. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. As an event draws closer, venues generate the barcodes for each ticket. Sorry we couldn't be helpful. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Updated a few days later TL;DR: Call the merchant that issued the tickets. The gig has not been cancelled we just chose not to go. There is no fee for transferring seats and you are allowed unlimited transfers. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. AXS Mobile ID allows for convenience, flexibility and security. AXS Mobile ID allows you to manage . The game is in 36 hours. How do I accept my Mobile Electronic Transfer tickets using the MLB Its up to you! Click the Transfer button next to the event in your AXS account. Tickets Seat numbers it lists 13-16 ? And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Follow the steps below to access the tickets: Did you find it helpful? They should be able to tell you if the tickets are active. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. You should see something to transfer. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. If they already have an AXS account set up the tickets will go in their account automatically. Remember, your friends can always transfer tickets back to you. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Browse your upcoming events and tap the ticket icon for the one you would like to sell. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Theyll just have to create an AXS account to claim their tickets. Sorry we couldn't be helpful. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. This will help to ensure that you are ready for your event in no time! Yep! However, we recommend that you transfer tickets to each person attending the event. Terms of Service | Reddit and its partners use cookies and similar technologies to provide you with a better experience. No. The Rockets App is free to download and available in the App Store or the Google Play Store. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. What are my options here? Show was postponed from June 2020 to July 2021 due to covid. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. It depends. Even if you call within 48 hours of your event, you will probably get no help at all. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! I had read on other threads that sometimes the tickets don't transfer until the day of the event. I was never able to get ahold of SH again. Manage Cookie Preferences The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Transfer Tickets - AXS Help Center I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. What if my guests arrive at different times? As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Did you find it helpful? Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Customer service all the way to your seat, 2000-2022 StubHub. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Easy! I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). On the review page, click the Transfer button to send the tickets. You will enter your community username and new password and done! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. AXS Mobile ID Ticketing FAQs | T-Mobile Arena Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Official Tickets and Your Source for Live Entertainment | AXS.com Tix originally purchased Spring 2020, was postponed until today 7/31/21. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. A Unicorn of a Groupset - New SRAM Force AXS There is no fee for transferring seats and you are allowed unlimited transfers. and our If you see a Sell button next to your tickets in your account, you can sell them! With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Help us improve this article with your feedback. They said they would get in contact with the seller and have the tickets transferred over. Why did the venue decide to use AXS Mobile ID? | Bought ticket and then they weren't available from the seller. Try to contact them on their Twitter account. 2021 Vivid Seats Ltd. All rights reserved. Ability to transfer and/or sell tickets varies by show and is subject to change. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics From everyone at Vivid Seats, we hope you enjoy your event! Reddit and its partners use cookies and similar technologies to provide you with a better experience. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Review listing information and choose Credit Card for payout. If they already have an AXS account set up the tickets will go in their account automatically. may not be valid. After completing the account information, you may buy, sell or manage any seats in your account. I had flown from TX to NY for this show with my friend. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. AXS App FAQ | Crypto.com Arena Help us improve this article with your feedback. Overall, disappointing, but fair. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. I tried calling axs.nobody was home. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. To view your AXS Mobile ID tickets click on your initials in the middle. Can seats be transferred to someone who doesnt have an AXS account? Open the App and sign in to see your tickets. Are screenshots of the barcode valid for entry? Never. When I buy tickets, do I have to deal with the seller? and need to send them to a friend, transfer the tickets through your AXS account. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Article. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Click the Sell button next to the event in your AXS Account. Tickets Not Showing Up In AXS Hello! Tap the gameyou are attending tap View All to see more games. AXS handles payment and delivery so buyers and sellers never interact with each other. If your friend already has an AXS account, the tickets will be transferred instantaneously. So you can sell on StubHub or any other way you find. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. After the switch, you will enter the email address you use to access the community in order to reset your password. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. it must be some garage shop with three programmers. Transfer tickets to friends (for select events). Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Yes No Still Need Help? The tickets will be delivered to the buyer automatically. Privacy Policy. You also have the option of transferring and listing your tickets for sale prior to the event. Privacy Policy. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Sign in or create an AXS account. Transferring AXS tickets to a friend : StubHub All Rights Reserved. Browse your upcoming events and tap the ticket icon for the game or event you would. How do I accept and access tickets sent through AXS? SOLD TICKETS VIA AXS. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Also, to make it even more . Tap Tickets Tab (pull down on the screen to refresh if necessary). Hey guys, I just joined this group so if this isnt allowed lmk. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Does anyone know how to do it through axs?? You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. If you already have an AXS account, the tickets will be transferred to your account automatically. Select the tickets to transfer and enter the recipient's information. A full-service national event ticket marketplace. Can I have multiple tickets on one phone? AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Copyright Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Anyone have success getting something similar resolved day of show? With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. After that, the tickets will be theirs to use with the AXS app. Click the Transfer button next to the event in your AXS account. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). and our Transferring Tickets. Show the tickets on your phone for everyone in your group. I purchased tickets for a concert back in February. Go into the app, look at the ticket. Click the Sell button next to the event in your AXS Account. Use of this website signifies your agreement to our. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Select the seats you would like to send. When your tickets sell, youll receive an email informing you of the sale. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? i had the exact same problem. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). (*If you can't remember your password, tap. After completing the account information, you may buy, sell or manage any seats in your account. Danielle is the author of this solution article. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. All Rights Reserved. If they already have an AXS account set up the tickets will go in their account automatically. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. When listing tickets, you decide how long your listing will be available for others to buy. Tickets Not Showing Up In AXS - StubHub Community In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. If you do not currently have an AXS account you will be instructed to create one during your purchase. Enter the recipients first name, last name and email address, or select from a list of. Flew in for this show. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Click the Transfer button next to the event in your AXS account. Do you know what number you used to contact AXS? After that, the tickets will be theirs to use with the AXS app. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. AXS Mobile ID FAQ - Las Vegas Aces Use of this website signifies your agreement to our. Your AXS Mobile ID ticket will now show up.