This place is a scam! I have found numerous reviews about them, WARNING people. Consumer Club, Inc. in North Miami, FL - (305) 895-1160 - Profile IHG Rewards Club: US Toll Free: 1-888-211-9874 International: 001-801-975-3063 Guest Supply's New Hotel Opening Program helps manage your project from start to finish to make sure every detail of your hotel opening goes smoothly - at no cost to you. Monday through Friday 8 a.m. - 7 p.m. EST The Company offers online hotel booking services. I cancelled reservation through Getaroom and they said they can cancel but not refund my money. I was ripped off by CCI also. US Businesses 10 min later received an e-mail with the price of over $600/ night at a hotel that costs $200/ night. Log in . Whether you're looking for hotels, homes, or vacation rentals, you'll always find the guaranteed best price. Privacy policy info@consumerclubsofamerica.com 800-456-7576 2013 CCA All Rights Reserved. I have sent detailed emails, both receipts (the hotels and theirs) and copy of credit card statements. I received an email confirmation of the reservation and also of the cancellation. Toll Free Number List. If your purchase was made through our sister company Agoda.com, please contact them at 44-203-027-7900. To receive points, be sure to book through IHG's websites, the IHG One Rewards App, IHG WeChat mini program, IHG Customer Care, or directly with an IHG branded hotel. The team members at our Westgate Resorts look forward to serving you. Thank you for your patience as Club Wyndham continues to improveyour online experience. The rooms were gross and the customer service was worse. Extraordinary Experiences Environmental, Social and Governance (ESG) Four Seasons Hotels and Resorts Contact Us USA and Canada Only Reservations +1-800-819-5053 Toll Free Number List Title Make phone number my primary contact option. Contact Us. I have spent hours on the phone with supervisorsthey all lie and make promises they don't keep. In any event, I strongly suggest you Stay Away From www.getaroom.com and the other aliases. I immediately tried to cancel the reservation and rebook it. The web-site is cleverly disguised to look like Hampton Inn's site so the mistake is quite easy to make. Your website will undergo maintenance December 3-4, 11 p.m.-4 a.m. Call us at 1-800-293-2602. How do I notify the hotel that I will be arriving after the check-in time? Reservation number R3999470040. Your trusted source for timeshare concerns. Download the app. Then I was able to stay at the close by Comfort Inn. Are Narcissists Jealous Of Their Victims, How do I Contact Marriott Customer Care Outside the US/Canada? I did call the call center, and they basically laughed in my face. I had book a room for my daughter. While I was getting the kids in the car my husband called and booked 2 rooms at the Holiday Inn for 3 nights. When I got he conformation text it was for the worst Best Western Ive ever stayed in and we were charged $967.60. . From corporate meetings, exotic incentive . Be careful when booking because they also make you believe that you are talking to the actual hotel desk staff, Dear Admin, At the time, the company communicated actions that it would take, or had already taken, to prevent similar complaints in the future. The hotel itself was dingy and in poor repair. . NEVER use this. I have contacted my credit card company and have escalated this to manager at Getaroom. Tel: +63 2-89889999. Learn how you can leverage the Uber platform and apps to earn more, eat, commute, get a ride, simplify business travel, and more. The final response we got from the BBB was that the Hilton Grand Vacations decided to stand by its original decision and the complaint has been closed in BBB files. My Account & Credit Card Botswana +27. Groups and Meetings. If you need to make changes to your questions or answers, you may use the "Edit" Links. When she phoned getaroom.com to cancel, she was told cancellation needed to be done by 5/25. Choice Hotels International. ALL Membership. How BBB Processes Complaints and Reviews. So Im out 83.00 .You know what we going through now I can't afford to give money away. Please take a few moments to fill out the following form. How Do I Request Credit for a Completed Stay? . They immediately charged me. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Change your trip. CheapOair. Consumer Clubs of America is an exclusive club, providing many unique benefits to its members. To confirm more than 3 rooms, please call 1-888-444-OMNI (6664) and an Omni Hotels representative will gladly assist you Motor Club & Ancillary Products: 877.687.1405. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries and regions. A total rip off. I called to reserve a hotel for a wedding. To file a Best Rate claim, fill out this form within 24 hours of booking your reservation. FAQ. PDF CARLSON LYNCH, LLP - Class Action Do Not Sell or Share My Personal Information. I have an event plan and made reservation for a couple individuals who suppose to be staying at Whydam Rockville center New York. Today the issue, as far as the CC company is concerned, is resolved, other words, they cannot help, and CCI*Hotels refuse to refund. Hotels, Cheap Hotel Rates, Hotel Deals & Reservations at getaroom Check in, change seats, track your bag, check flight status, and more. Call Us To talk to one of our U.S. based support specialists, call: (888) 345-5509 Chat With An Agent Can't find the answers you're looking for? bottom of page Contact Us | Four Seasons Luxury Hotels & Resorts This site is protected by reCAPTCHA and the Google Discover sided with CCI. Marriott complaints contacts. Hotels probably don't care because they are getting their rooms filled. We measure success by your satisfaction, not by how many cases we close. We will work with you to ensure that you have full access to the information available to the public on our site. Same situation please help! Consumers who attempt to cancel a reservation with a hotel are informed that such would be possible had they booked with the hotel in the first place, the lawsuit says, but they must instead contact GetARoom.com to try to both cancel a room and secure a refund. Algeria () +213. Booking was incorporated in 1997 as Priceline and is based in Norwalk, Connecticut. Global Corporate Headquarters 9002 San Marco Court Orlando, Florida 32819 Call 407-206-6000 or 800-860-9384 Text 407-358-3745 Email customer.advocacy@vacationclub.com Lost something at one of our resorts? 6277 Sea Harbor Drive Exchange an Item. Good thing I changed my card right away otherwise, they will steal more. Book your hotel and flights together and make amazing savings! This browser does not support PDFs. Submit a complaint and get your issue resolved. Why use Hotels.com? They use bait and switch techniques. Email Customer Care on customer.care@marriott.com. Contact Us Contact Forms Feel free to contact us via email. Then when I saw my billing statement CCI hotel aka getaroom.com had billed me $201 for the same room even though the hotel has no record of that transaction. All others, please reference Customer Support for a full list of contact options Customer Support. Scammed by Reservationdesk.com who books through get a room.com who books at Priceline. I wish the attorney general would shut them down. Thank you for your patience as this issue is resolved. (Sales figure is modelled). Asia, Middle East and Africa. My card was charged $225.79. Mailing a check? AAdvantage award travel. or managed by Wyndham Hotel Management, Inc. or one of its . They sided with them. from CCI-Reservations.com Hoping they do the right thing. The lawsuit claims that GetARoom.com representatives do not inform consumers of the no-cancellation policy during phone calls or through the companys online booking portal. CONSUMER CLUB, INC. d/b/a GETAROOM.COM, Defendant. I thought I was on Booking.com, but somehow got transferred to their site. Hotel Adlon Kempinski Berlin. By Phone: 866-696-1290. 2021 by Consumer Travel Club. Access our global portfolio via a range of leading tech solutions. Crown Paradise Club Cancun All Inclusive. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europe's Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. All fields marked with an asterisk(*) are required. . CCI*HOTELS is an absolute fraud. GETTING HERE. Landal. 3010 LYNDON B JOHNSON FWY # 1550 DALLAS, TX 75234 Newsletter. The CCI customer service was in India - chickens crowing in the background interpreting the conversation. consumer club, inc hotel support number. Also be sure you have your R# for the reservation or they refuse to talk to you. Taiwan: 00801 863 366. All hotels are independently owned and operated except certain hotels managed or owned by a . Make sure you are talking with hotel reservations rather than through this 3rd party. CCI Hotel Reservations is a scam! If this data is unavailable or inaccurate and you own or represent this business. Help Center Overview | Delta Air Lines Waldorf doesnt get paid for services not rendered but these pigs split it all. 2022 HV Global Group, Inc. independently owns and manages the Hyatt Residence Club program and uses the Hyatt Vacation Ownership name and other Hyatt names and marks under license from an affiliate of Hyatt Hotels Corporation. Consumer Club Inc. Consumer Club, Inc., doing business as Getaroom, provides internet based services. Hilton Honors terms . You can also follow us on Twitter, Instagram and Facebook via @manilamarriott. The hotel received $147.83. Published by S. Lock , Apr 22, 2022. Call our dedicated customer service specialists at (02) 335 - 1111 for any questions or clarifications about your AVLCI membership package. The hotel itself was dingy and in poor repair. 120, Lane 91, E'Shan Road Shanghai 200127. Other Important Numbers GetDirections. . As a matter of policy, BBB does not endorse any product, service or business. For general inquiries: Wyndham Hotels & Resorts, Inc. The case points to the reportedly voluminous number of complaints against GetARoom.com as proof that the company is aware that its practices deceive and defraud consumers. It is very deceptive. Box 98940 You can ensure the club experience gets even better by becoming a Wyndham Quality Advocate today. Each room in this reservation is subject to the hotel's cancellation policy which is" This reservation is non-refundable. Phone conversation was not clear - as the line kept going in and out. I was able to get an immediate refund from this decietful company by going to the website: Our competitive landscape shows how this business compares to similar businesses in their industry and region based on information found in their Dun & Bradstreet Credibility Review profile. Suite 675 Concord, NC 28028 Visit LionelConcord.com for store hours and additional information Our experts around the world are here for you 24/7. How do I add my Hilton Honors account number to a reservation? Discover when and where we can meet in person. Learn how to leverage transparent company data at scale. Shell Vacations Club . Biggest rip off on the web. 15 articles. Get support for your DIRECTV satellite service, fix many of your issues online, and contact DIRECTV customer service. You may contact our Customer Support Team, in the US & Canada, at 1 (800) 535-4028. I wish the hotel chains would get behind shutting this site down. I booked a reservation and realized I was paying way more than others traveling with me and staying at the same hotel. Amenities & services. New cases and investigations, settlement deadlines, and news straight to your inbox. Getaroom.com Review - Dallas, TEXAS - Getaroomcom consumer - Ripoff Report Read full review. Thought I had called the hotel directly. . Start exploring your options today. Universal International Freephone Number: +800 2222 7172. This figure ranged between 120 to 150 thousand between 2007 and 2015 and. Deposit checks. Getaroom serves customers worldwide. Scottsdale, AZ 85255. Whether you're interested in whole home scenting or designing a signature scent for your brand, our Scent Consultants can tailor a solution that delights and inspires. We didn't notice that the web-site was not Hampton Inn but rather CCI Reservations. I will not stay at any chain because of my experience with these people. Our customer service agents are also available at 1-800-407-9832 to provide you with assistance with and information about our hotels and programs. Get personalize assistance for AT&T DirecTV, AT&T Wireless, AT&T Prepaid, DirecTV NOW, U-verse, GoPhone, Internet, Home Security, and much more! I suspect that the real culprits are in India or Pakistan, because each time I have had a conversation it is with someone with an accent from that part of the world. find the guaranteed best price. Due to the recent coronavirus outbreak, to ensure the safety of our colleagues and in compliance with government mandates, some customer support centers and hotels are closed or have limited hours. Beware CCI*Hotel Res / getaroom.com Beware - Tripadvisor We had a level 3 evacuation order due to the OR wildfires. I was so delighted that I had saved the organization some money. Good think it wasn't your Discover card. Please use the following phone numbers to contact a Wyndham Representative. Web Accessibility. And when an issue is resolved for one customer, it's resolved for everyone. I called the number on the statement but never was able to speak to a person and the system disconnected. Club members are eligible for special discounts, savings, expert technical advice, repair service, and much, much more. ALL Membership. My tests were completed earlier than anticipated. From cheap city breaks and last minute deals to luxury all-inclusive holidays, you'll find them all right here on Expedia.co.uk. If we have failed to meet your expectations, we appreciate your letting us know, so we can continue to improve our services. DO NOT allow your reservation to be confirmed by them. Your website will undergo maintenance from December 14 at 10 p.m. - December 15 at 2 a.m. EST . Top March : 021 625 77 80 | Au Petit March : 021 601 12 96 | info@tpmshop.ch Customer Service Number (800) 772-7676 (Voice) (800) 480-7878 (Fax) Corporate Office: Guest Supply, LLC 300 Davidson Avenue Somerset, NJ 08873 Africa. These cookies are used to improve your website experience and provide more personalized services to you, both on this website and through other paid media. I mentioned the wedding party and hung up reserving a room. I know cci crooks and we will never get our money back. Margaritaville Vacation Club by Wyndham:866-645-4775 Change reservations -1-800-916-4526. Distribute to a global network of over 60,000 travel distributors. Locate a local phone number on our website: Loyalty Program Members Customer Service Events. Book hotels, explore destinations, earn rewards, and more! As of now they received $433.38 for absolutely NOTHING! Golden Parnassus Resort & Spa All Inclusive - Adults Only. Hard lesson learned. I am forced to purchase another hotel booking. consumer club, inc hotel support number. Subscribe to our emails. or managed by Wyndham Hotel Management, Inc. or one of its affiliates. Please call Wyndham Rewards Member Services at 1.844.405.4141, Your account has been locked. BBB Business Profiles are subject to change at any time. Hotel information. Toll Free: 1-800-621-0555 International: 44-2033-499179 . OR Messaging with a Live Agent on our site OR Calling us at 1 (866) 381-3981 Please note, messaging service is only available for Hot Rate Hotel & Car only. Called the hotel 2 times, I was told it was cancelled. Portuguese International Services (Toll Free from Brazil):0800-047-4682, Owner Care BEWARE CCI, BEWARE GetARoom.comFraud Phone siteThey Steal Your MoneyBEWARE! Submit. Oh 4 days after we left I got a charge of $67.47 on my cc. Contact Us - Hotel Collection About Complaints Board. I had a horrible experience trying to book a hotel through this company. 1.800.468.3578 took my reservation for a Comfort Inn in Chambersburg, PA. From the lawsuit: The lawsuit argues that consumers thusly never consent to the defendants unconscionable and unenforceable terms and conditions prior to doing business with the company. Send, receive and request money. Receive support quickly, and on your own time. Discovery Members:800-251-8736(select option 1, then option 2), Press 1 for Vacation Planning and Owner Services Please try re-entering your information or click "I don't know my confirmation number". Filed by two Los Angeles County residents, the lawsuit charges that although defendant Consumer Club, Inc. acts as a middleman between customers and hotels, the company provides little in the way of service beyond defrauding consumers and charging excessively high and undisclosed fees while leaving little recourse for those looking to cancel reservations. 2023 Priceline Partner Solutions (USA), Inc. All Rights Reserved. Consumer Club Inc., a third-party booking company that does business as Getaroom, dupes consumers into thinking they are making reservations directly with a hotel, imposes massive fees, and doesn't allow cancellations, a new lawsuit alleges. We welcome any comments, questions, or suggestions you may have that will allow us to serve you better. If calling from a cell phone, it is recommended to check your plan. We were overcharged $119 . Customer Service Number (800) 772-7676 (Voice) (800) 480-7878 (Fax) Corporate Office: Guest Supply, LLC 300 Davidson Avenue Somerset, NJ 08873 Customer support Support. Hotel Engine: The Lodging Performance Network from Hotel Engine on Vimeo. Customer Service phone numbers, live chat, and help center . That's $79.96 for just taking the reservation. Hotel said bill was $563. For the "VIP Program," GetARoom.com charges customers a yearly $10 fee lumped into the "tax and recovery charges & service fees" paid for a reservation as a means to "conceal the existence of the yearly fee from consumers," the case says. Customer Service. Make hotel reservations over the phone by calling 1-888-236-2427 in US & Canada. Our similar businesses nearby shows similar businesses in their industry and region based on information found in their Dun & Bradstreet Credibility Review profile. We stayed 1 night only then went to Comfort Suites and that hotel was wonderful. Consumer Club, Inc. 3010 LYNDON B JOHNSON FWY # 1550 DALLAS, TX 75234 Get Directions (214) 276-1200 www.getaroom.com Business Info Founded 2008 Incorporated Annual Revenue $47,905,577.00 Employee Count 49 Industries Travel Agencies Contacts David Litman Contact Business Message Send Message Company Summary Online hotel reservation services. Contact Hyatt. Contact Us Now - LendingClub Good luck and don't give us - it is well worth the time and effort. I am disputing with my credit card company. Booking.com Customer Service - The best hotels, flights, car rentals The rooms that were $99.00 a night went up to $131.00 a night and included a resort fee of $160.00. Group reservations - 10 or more rooms. 30 minutes! Contact Holiday Inn Club Vacation's Corporate Offices, Public Relations, Customer Care, Careers and more. Online reservation assistance. Service Hours Monday - Friday 9am - 11pm EST Saturday - Sunday 9am - 6pm EST Or visit our website. They lie to get you to book with them and then even if something is 100% refundable they hold back $20 from the refund. I reserved a room by mistake and called them 5 minutes later to cancel they charged a whole night fee. Scottsdale, AZ 85255. Contact Club Wyndham if you need answers to your vacation ownership questions. CONSUMER CLUB, INC. :: Michigan (US) :: OpenCorporates I booked a r9om directly thru hotel and it was $60 less. This probably only works when canceling ahead of your stay but the mark up was extraordinary so I noticed the extra large charge quickly. KEY FACTS ABOUT CONSUMER CLUB, INC. You've . How do I contact Priceline or its partners? I had to pay additional funds and when I called the company to complain, I was told that they had to email the hotel to verify what I was told and was offered 10% of what I had already paid. This is an ABSOLUTE SCAM company. From there, the plaintiffs allege that Consumer Clubs claim that its cancellation policy is coextensive with that of a particular hotel is false. Reservations and ticket changes. 1.800.468.3578 took my reservation for a Comfort Inn in Chambersburg, PA. So run away when you see this CCI RES HOTEL. I have learned my lesson the hard way. How can we help you? Spanish/English International Services:407-626-1817, Japanese Please call 1-888-280-4331 if you have any questions. All fields are required unless otherwise stated.